1. Refund Commitment
At UnCopy, we stand by the quality of our AI humanization. If our Service fails to deliver results that meet your expectations according to our quality standards, we offer a transparent refund process.
Our goal is to ensure you feel confident in every credit you spend on our platform.
2. Eligibility Windows
Refund requests are evaluated based on fair usage of our high-compute neural engines.
- Standard Period — Refund requests are evaluated if made within 7 days of the transaction date.
- Credit Threshold — The account must have consumed less than 10% of the purchased plan credits.
- System Error — Full refunds are granted if a documented system failure prevented output delivery.
3. Reversal Architecture
All transactions are processed securely via our secure payment partners. We do not charge additional administrative fees for refunds.
- Auto-Notify — You will receive an automated confirmation email once a refund is approved.
- Timeline — Funds will be credited back to your original payment method within 5-10 business days.